Contact Us

Version 1.0.0 · Effective May 15, 2026

General Inquiries

For general questions about CheckRay, feedback, or feature requests, please email us at:

hello@checkmate.app

Privacy & Data Requests

To exercise your privacy rights (access, correction, deletion, portability), or to submit a privacy-related concern:

privacy@checkmate.app

Please include your account email address and a clear description of your request. We will respond within the timeframe required by applicable law.

Legal & Abuse Reports

For legal notices, abuse reports, law enforcement inquiries, or terms violations:

legal@checkmate.app

Billing & Account Support

For billing issues, subscription questions, or account problems:

support@checkmate.app

Response Times

We aim to respond to all inquiries within 2–5 business days. Privacy and legal requests may take longer depending on complexity and applicable legal requirements.

For emergencies, imminent threats, identity theft, or active fraud: do NOT wait for our response. Contact your bank, the FTC (reportfraud.ftc.gov), or law enforcement immediately.